Privacy Policy

ImperiealFitness Dhumbarahi (the Gym, we, us, or our)

Last updated: 2026-02-04

Quick summary: We collect information you submit through our website, phone/WhatsApp, in-person inquiries, and Meta (Facebook/Instagram) Lead Ads forms. We use it to respond to your inquiry, provide memberships/classes, and improve our services. We dont sell your personal information.

If you have questions or requests, contact us at [email protected] or +977 9767237384.

1) Who we are

This Privacy Policy explains how ImperiealFitness Dhumbarahi collects, uses, shares, and protects your information.

Business contact details:

2) Information we collect

We may collect the following categories of information depending on how you interact with us:

A. Information you provide (including via Meta Lead Ads)

Category Examples
Contact details Name, phone number, email address, preferred contact method
Lead/Inquiry details Fitness goals, preferred schedule, location/area, message you submit, interest in trial/membership
Service and membership details Membership plan, attendance, class bookings, trainer assignment
Payments (if applicable) Payment confirmations/receipts and transaction references. (We recommend you do not email full card details.)
Health or fitness-related information (optional) Information you choose to share like injuries, limitations, or training preferences, to help us serve you safely

B. Automatically collected information

If you visit our website or interact with our pages/ads, we (and our service providers) may collect limited technical information such as device type, browser type, IP address, pages visited, and approximate location derived from IP. This is typically collected via cookies or similar technologies if used on our site.

3) How we use your information

We use your information for purposes such as:

4) Meta (Facebook/Instagram) Lead Ads  important details

If you submit your details through a lead form on Facebook or Instagram, Meta provides that information to us. We use it to contact you about your inquiry and our services.

5) How we share your information

We may share your information only as needed for the purposes described above, such as:

We do not sell your personal information to third parties.

6) Data retention

We retain personal information only for as long as necessary for the purposes described in this policy, including to:

Typical lead records may be kept for a reasonable period for follow-up and reporting, unless you request deletion or the law requires longer retention.

7) Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure.

8) Your choices and rights

Depending on your location and applicable law, you may have the right to:

To make a request, contact us at [email protected] with the subject line Privacy Request. We may need to verify your identity before fulfilling requests.

9) Cookies (if we use them)

If our website uses cookies or similar technologies, you can manage them through your browser settings. Some features may not work properly if cookies are disabled.

10) Childrens privacy

Our services and lead forms are not intended for children under 13 (or the minimum age required by local law). If you believe a child provided us personal information, contact us so we can delete it.

11) Third-party links and platforms

Our pages, ads, and website may link to third-party platforms (including Meta). Their practices are governed by their own privacy policies.

12) Changes to this Privacy Policy

We may update this policy from time to time. We will post the updated version on this page and update the Last updated date.

13) Contact us

If you have questions about this Privacy Policy or how we handle your information, contact: